What’s great is how Randy literally SPAMMED the board trying to derail any of the criticism that Icode has been under. I am glad you have been in business for 52 years, but some of us want to be retired long before we hit your age. We aren’t looking for products that are “ok” “satisfactory”. We want products that amaze us and not only meet our requirements but far exceed them with tools and features we never even though of.

The thing I want to point out is that products like Netsuite, even though it is a yearly fee, are allowing customers to make 10x 100x 1000x that amount of money.

How valuable is your business to you? Is spending $10,000 a year worth the 10 million a year you gross in sales? What about the things that have no monetary value? Your employees come into work, answer the phone, and in general deal with customers that have no idea about your products, how frustrating do you think that is? Do you want them to deal with the added frustration from horribly implemented solutions, or would you rather them zoom along with the tools they need and make an extra $50,000 in sales that day?

Its all about how efficient you can relay your information inside your company, and then use that information to give your customers the best possible service that you can. Keeping your customers in the loop and coming back year after year is a sign of success. Software like Netsuite allows a company to maintain and expand their operation to multiple locations, multiple states, and even multiple countries.

Most people here seem to be small business, and that’s cool. Some of the people reading this thread have to decide on a solution that meets the needs of today as well as tomorrow. The company I work for is a distributor and a manufacturer of industrial products. Our sales are in the millions each year, and that’s not including anything from the website. So at the start of this thread, it was about what is the best solution for me, but now its turned into a flame war between employees of these products and customers.

Let’s try to stay somewhat on topic =)