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Insults aside, Icode is a disaster.
I bought Icode so I know what I'm talking about (and I did try telling them the problem). The people that trash it here have REASONS! Wait for Interprise Suite or live with the capabilities of a "boxed" solution. Quickbooks and Peachtree get better every year. You can add-on CRM with ACT and there are service/helpdesk packages too. That approach isn't "fully integrated" but it can be done for just a couple thousand dollars vs. $50K PLUS for Icode or $10K per year (every year) for Netsuite. MAS90 and Great Plains are even more expensive. Beware of the new Microsoft Office solution. They intend for you to switch-up to Great Plains when you get just a bit bigger. Peachtree thinks you should move-up to their own MAS90 but you can put it off a bit longer by getting CRM and other features with the "add-ons" from third party people (MAS90 doesn't have CRM either nor does Great Plains without "add-ons"). The truth is, the sales guys of all the "mid-market" software companies have charts that tell them how much you should spend on accounting software for your annual revenue level. I'm over $2M now and find that Microsoft, Sage and Icode all want over $50k from me for licenses and services. Netsuite is less up-front but will cost more over 4 to 5 years. I grew my last company to $20M before selling it. My people developed an in-house system using Foxpro. My current venture is my third. I've spent hundreds of hours reviewing software and the beta of Interprise Suite. My advice is don't give any money to Netsuite, Icode, MAS90 (or MAS200) or Great Plains until you're well over $10M in revenue (and I think you can avoid them then as well).
If you plan to stay a 1 or 2-man operation, with a healthy stream of revenue, Netsuite is a pretty good deal if you can live without some of the "enterprise" features. You won't need a hardware helper or a server and e-commerce is built-in. But it may cost you alot over the long run if you need alot of people on the system.
Quickbooks has more third-party add-ons than Peachtree but has always been weaker in inventory and distribution until the promised 2006 version. We're still using Peachtree. The 2006 version is much faster over the network than previous versions and the look-up tools are better. We use ACT for CRM - pretty basic but good enough. There is an ACT add-on called dbLink that gives you a way to include even more customer database stuff through ACT while keeping the accounting stuff linked from Peachtree. Very simple to run and very affordable!
If you want a budget-level integrated package (and can't wait for Interprise) look at ManageMore and ImageAccounting from Comtech Solutions. Both are priced in the low thousands and have all the features you mention.
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