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 Originally Posted by mutahman
a) again you have the time to come in here but not taking the time to answer questions on your own forum (and yes before I posted this, I did check the IS user forum to see if you answered any of the customers who have been waiting for answers for weeks)
b) you want me to substantiate on this forum? I'll post all the e-mails between myself Michael Anderson, Marty Marshfield, Curt Rice and Dan at ASPdotnet on how the cart does not properly compute Canadian provincial taxes and their acknowledging it
Don't try to get cute with me, go do your job and sell software (that will be fixed "next month")
a.) Actually, I did respond to outstanding questions on our own forum this morning. I would suggest you check once more on our ConnectedBusiness forum and compare the date/timestamp of my responses to posts on that site to the timestamp of your response here, as I have the feeling you will not believe this without verification.
b.) Apparently I am not doing an adequate job of communicating to you and for that I apologize and will try one last time: if you actually want an answer to outstanding questions related to Interprise Suite and/or Interprise Suite eCommerce, then contact me and I will facilitate an answer for you; if not, then that is your choice. The fact that it has taken this long for you to even mention what, at a high level, your issue is and the fact that you have repeatedly declined to contact me about a resolution to it seem to confirm what your objective is regarding posting your dissatisfaction here.
c.) I actually am donating my "off-the-clock" time to respond to you, mutahman, so you don't have to worry that I am taking time away from my job to do so.
Rob Kirkey
Regional Manager
Interprise Solutions
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