Have any of you ever used the help system at Norton ... the anti-virus people?

I NEVER get an answer to the question I have and the system, more often than not, sends me to four or five links only to end up right where I started. And every step of the way they ask, "Did this anwer your question?" with buttons for "yes' and "no" but no place to go except "back" if I click "no."

Then when I finally use the "Contact" link to get an e-mail to a real live person, I get one of those "Do not respond" type e-mails informing me to "Try our Online Help system." Talk about angry ... lol

Tip Pro, could you post a link to the system you mention? I'd like to see what you've done.