Hey guys,

New to the forum here, just wanted some insight from a few of my peers. I run a small business with a few office locations. I'm looking for a web-collaboration/CRM software to help out with my IT needs. I've looked into Salesforce.com, but they are far too expensive (around 70 dollars per user). It needs to have a strong instant messaging system, webmail, shared calendering, database, portals, etc. I am new to online software and so are all my employees, so customer service and user friendliness are a close second to the price of the software. Also, preferably US based. Please let me know what you use or have used in the past and how it worked out for you. Any feedback will be much appreciated.

-Amores