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Thread: Anyone else unable to access QuickBooks Time Tracker today?

  1. #1
    Join Date
    Feb 2009
    Posts
    1

    Question Anyone else unable to access QuickBooks Time Tracker today?

    I've been able to download program updates today, but since first thing this morning it has been impossible to send invoices online, or to access any services related to Time Tracker.

    For example I go to "View/Download Online Timesheets" and after a delay this is the message I get back:

    Service Temporarily Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
    -------------------------------------------------------------------------

    Web Server/1.3.28 Server at timetracking.quickbooks.com Port 443

    It's been three hours now, and while everything else related to the Interweb is working fine, this has stubbornly remained unavailable. It's rotten timing with the beginning of the month and employee time sheets that are out there and needed for invoicing etc.

    Also, I haven't been able to find any status updates at Intuit or elsewhere. I'd be very interested to know who else is experiencing this and if they've found or heard something from Intuit on the downtime.

    Thanks,

    Cody

  2. #2
    Join Date
    Jun 2006
    Location
    East Hampton, NY
    Posts
    1,896
    I don't know about Time tracker specifically but last week they were having problems with Merchant Services servers. Could be a glitch. have you called support?

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