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Thread: CRM vs. Business Intelligence

  1. #1
    Join Date
    Jul 2012

    CRM vs. Business Intelligence

    CRM (customer relationship management) is a relationship between company and its clients.It include services offered by company to their customer.successful business depends on current demand of customer.for that businessman need to know leading brands,new product development,pricing issues etc.better services you offer to the customer,more traffic you can grab for your business.Business intelligence support decision's nothing but ability of an organization to take all its capability and convert them into knowledge.getting right information to right people produce large amount of information which leads to new opportunities for organization.this knowledge provide organization with competitive advantage in the research is important for successful business.

  2. #2
    Join Date
    Apr 2012
    Thanks for sharing CRM vs. Business Intelligence information. Customer Relationship Management (CRM) systems and Business Intelligence share a number of the same functions—namely in the identifying and categorizing of key customer tendencies and characteristics that prudent businesses utilize to their advantage. However, there are several essential, often subtle differences that distinguish the two in both form and function that determine which software is most advantageous for a particular business.

    Thanks a lot,

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