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Thread: E-Business vs E-Commerce, Know The Differences

  1. #1
    Join Date
    Jul 2017

    E-Business vs E-Commerce, Know The Differences

    Online shopping has gained fame in these last few years. Now, if you want to buy something, you do not need to walk all the way to the store. With just a smartphone and internet connection, you can buy anything you want, from any place in this world. This can be achieved thanks to two popular network which known as E-Commerce and E-Business.

    Most people think those two terms have a similar meaning. In fact, both of them aren't similar, but closely related to each other.

    What is E-Commerce?

    E-Commerce, or the short for "Electronic Commerce" is the process of selling and buying which done via the web or the internet. Unlike the physical store, in E-Commerce, there is no need for the buyer and the seller to meet with each other in order to do the whole selling and buying process.

    There are several types of E-Commerce:

    1. Business to Business (B2B)
    Business to business E-Commerce is including all kind of electronic transactions of services or products that happened between two businesses or companies.

    2. Business to Consumer (B2C)
    Business to Consumer is the establishment of the electronic business relationship between the seller to final customers. This is probably the most common form of E-Commerce.

    This kind of E-Commerce type usually more dynamic and easier to do. Due to the development of the internet and website, B2C has developed greatly too, and now you can easily find various kind of online store on the internet. They sell all kind of products, such as books, electronics, clothes, to digital products like music, movies, or e-books.

    People like online shopping more than traditional one due to its simplicity and the price tends to be cheaper too (without including the shipping cost).

    3. Consumer to Consumer (C2C)
    This kind of E-Commerce includes all electronic transactions of products or services between the customer and another customer. Usually, this can happen with the third party helps, for example, eBay as a marketplace for online action.

    4. Consumer to Business (C2B)
    Consumer to business is a kind of business model where the final users or the customers create a product or service that a company uses to complete their business process or gain competitive advantage.

    For example, sites where freelance designers offer their service for logo creation, and any company is free to use their service if they need it.

    5. Business to Administration (B2A)
    Business to Administration or B2A covers any kind of transactions that carry out between business and government with the internet as their medium. It includes a large variety of services, such as social security, fiscal, legal documents, employments, etc.

    6. Consumer to Administration (C2A)
    Consumer to Administration includes all kind of transactions that happen between the consumer with the government.
    • Education
    • Taxes
    • Social security
    • Health

    What is E-Business?

    E-Business or Electronic Business refers to the use of internet, extranet, web, and intranet to conduct businesses. E-Business is quite similar to E-Commerce, but it is more than just a simple act of buying and selling products and services online.

    E-Business includes a wider kind of business processes, such as electronic ordering processing, supply chain management, customer relationship management, etc. So basically, E-Commerce is a part of E-Business.

    There are two E-Business types:

    1. Pure play
    This refers to a company that focuses on one particular kind of product or service, instead of various kinds at once.

    2. Brick and click
    This term is suitable for a company that runs their business in both online and offline way. That is mean, while they have a website and offer their products or services online, at the same time they also have a physical store and sell their products or services there.

    The Differences Between E-Commerce and E-Business

    •Buying and selling things via the internet is known as E-Commerce. On the other hand, E-Business isn't limited to just buying and selling activities. All the business activities that conducted via the internet will be considered as E-Businesses. For example, the information and computing technologies used to enhance one's business.

    •E-Commerce is a main part of E-Business

    •Some people agreed that when business is completely carried through an electronic medium, then it can be referenced as E-Business. There is no need for an E-Business to has a physical presence in the market. If a company owns an office, and along with physical presence carries out their business activities via the internet, then it can be referred as E-Commerce.

    •E-Commerce includes any kind of business transaction which related to money, but E-Business includes monetary and allied activities.

    •E-Commerce needs the internet to be able to connect with the rest of the world. E-Business can use more than that. Other than the internet, it also can take advantages of intranet and extranet to be able to connect with the parties.

    The Advantages of E-Commerce & E-Business

    E-Commerce and E-Business have really changed the way of shopping. As customers, you probably have tasted some of their benefits, but what you can get from them as a business owner?

    •Reduce money and time spent for your business
    Having a physical store means that there would be several kinds of costs that you need to pay, like rent, electricity, telephone bill, etc.

    By taking your business online, you can reduce or even eliminate those costs. Turn your business into E-Business also can help make the tasks simpler. For example, sending bulk promotional E-mail via online surely much easier rather than print 100 brochures and sending them via post, right?

    •Flexible business hours
    The Internet is available for 24 hours. An E-Business can literally make money even when you are fast asleep.

    •Remove location restriction
    The internet is not only able to spans all time zones, but it also can reach across the world. With a physical store, customers will be limited on how close the store from their home, and also your hours of operation.

    Not to mention, with the hype of m-commerce, now your store is accessible from smartphone and other mobile devices. That is mean, your customers can do business with you on the go.

    •Easily track your business growth
    In E-Business, there are several tools that you can use to track your business development and learns more about your customers. Do you want to know which product is the best seller for the past three months? How about the amount of returning customers?

    Unless you do an extra record-keeping task, it will be hard to track those data in brick and mortar store.

    •Reach your customer faster
    The sooner you can reach your customers when they need you, the better. With E-mail and chat features, it will be easier for your E-Business to fulfill that need.

    When it comes to E-Commerce and E-Business, both you as the business owner and the customers can reap all the benefits.

    E-Commerce is a major part of E-Business. It also can be said that E-Commerce is E-Business, but E-Business isn't necessarily E-Commerce.

  2. #2
    Join Date
    Jul 2016
    Thanks for the explanation. Although it was known to me you cleared out very much.

  3. #3
    Join Date
    Jul 2017
    You are welcome, Jessica. Thank you for reading my article!

  4. #4
    Join Date
    Sep 2017
    Thank you so much for this article! A helpful guide! May I ask few questions more, please?
    Let's say if I choose the e-commerce... which steps shall I follow? At least the basic. first steps Where to start? Do e-commerce website only involve the direct sales or indirect as well?

    I hope my questions do not look too silly. I am a newbie in all of that.

  5. #5
    Join Date
    Jul 2017
    Its quite difficult to differentiate between e commerce and e business. But this information provides a good explanation about the same. Thank you so much for sharing this wonderful guide .

  6. #6
    Join Date
    Jul 2017
    Quote Originally Posted by joelle View Post
    Thank you so much for this article! A helpful guide! May I ask few questions more, please?
    Let's say if I choose the e-commerce... which steps shall I follow? At least the basic. first steps Where to start? Do e-commerce website only involve the direct sales or indirect as well?

    I hope my questions do not look too silly. I am a newbie in all of that.
    Well, first thing first, you must choose which E-commerce platform you want to use (Yes, there are several available e-commerce platforms out there. I am sure you can find one that suitable with your needs the most).

    I said it can be both (direct or indirect). In my opinion, direct is where you sell products to your customers on your website, directly. Indirect probably something like affiliate marketing. You have a product. You let other people to put that product's link on their website, and when someone click that link and buy that product, the person who put that link in his/her website will get a "commision" from you.

    P.S : No, don't worry. It is not silly at all!

  7. #7
    Join Date
    Jul 2017
    Quote Originally Posted by charu View Post
    Its quite difficult to differentiate between e commerce and e business. But this information provides a good explanation about the same. Thank you so much for sharing this wonderful guide .
    Thank you for reading this post!

  8. #8
    Join Date
    Nov 2017
    thank you for sharing the information in such a good way. it is really helpful.

  9. #9
    Join Date
    Aug 2016
    E-business electronic business refers to utilize of digital technology and internet to execute a firm’s business processes. E-commerce electronic commerce is the crucial part of e-business which dealing with purchase and sale of goods and services over internet, including support activities, for example, customer support and marketing.

  10. #10
    Join Date
    Apr 2015
    Thank you a lot for the thread here, it will be really very helpful to me. I would also like to recommend you to take a look at the blog from if you are going to start and online store soon. There are some awesome tips on Shopify and how to get themes for it for cheap. I think you will like it

  11. #11
    Join Date
    Mar 2022
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  12. #12
    Join Date
    Jul 2022
    E-commerce - E-commerce is the practise of conducting online business and online transactions. It includes online transactions such as goods purchasing and selling and money transfers. E-commerce takes place on the internet. E-commerce needs websites and applications (apps). It mostly has connections to end processes of flow means that are connected to end customers. Companies like Wholistic You providing platform to sell organic food products, clothes, stationary products etc. it is a e-commerce platform.

    Activities of E-Commerce are :

    -Buying and selling product online
    -Online ticketing
    -Online Payment
    -Paying different taxes
    -Online accounting software
    -Online customer support

    E-Business - E-business is the term for conducting all forms of commercial operations online. It covers online operations including buying and selling products, customer education, supply activities, and the purchase of raw materials and other items. E-business utilises the internet, intranet, and extranet. E-business requires the use of websites, apps, ERP, CRM, etc.

    Activities of E-Business are :

    -Online store setup
    -Customer education
    -Buying and selling product
    -Monetary business transaction
    -Supply Chain Management
    -E-mail marketing
    E-commerce businesses and their many internal business operations, auction and classified websites, websites for software and hardware developers, etc. are examples of e-business.

  13. #13
    Join Date
    Oct 2020
    E-Business and E-Commerce are related but distinct concepts.

    E-Commerce refers to the buying and selling of goods and services through the internet. It is a subset of e-business and is concerned with transactions between businesses and consumers.

    E-Business, on the other hand, refers to the wider concept of conducting business online. It includes e-commerce but also encompasses all other online activities related to a business such as supply chain management, marketing, and customer service. E-business refers to the use of the internet for any business process.

    In short, e-commerce is a part of e-business, but e-business is much more comprehensive and involves all aspects of a business operation that are conducted online.
    eCommerce Expert at Shopify Product Customizer

  14. #14
    Join Date
    Mar 2023
    1398, W San Carlos
    Thanks for sharing the differences, both are bit similar, the way described the differences makes the clearer understanding.

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