iCode Everest or Netsuite? - Looking for an "all-in-one" small business solution
Starting a new business from the ground up, and I'd like to do it right the first time.
I was leaning towards iCode Everest Advanced, and planning on hosting the entire suite on a server at my ISP... ...but have just come across new information on NetSuite's hosted solution, which is sounding pretty good too...
What I'm looking for:
- all in one business management(!)
- ecommerce
- CRM
- inventory management
- sales & shipping
- integrated payments system
...is that everything?
Am I on the right track with iCode, or should I be looking at a wider range of solutions?
I contacted CoreSense, but the $15,000 startup fee left a sour taste in my mouth...(I don't think they fully understand the 'small' in 'small business'...!)
It's only myself for now, with another person possibly joining me in 6 months. I'd like to 50-90% online sales, but also have the ability to access a type of POS internal to the office (it's an automotive performance shop that sells performance and OE parts, as well as having a 'service' component and shop with face-to-face customer relations...)
Thanks for any help.
Icode direct vs. Icode VAR
Sorry I joined this thread a bit late for Mutahman...
As a VAR for Icode, I think they have a great product - but in their direct sales operation, they don't get the customer service and support part. Fortunately they are moving more towards a Reseller channel.
As a certified Icode VAR we have been successful in supporting our many Icode installations, with better service and lower costs than Icode direct. We have implemented clients from 5 to 100 users, and continue to support them.
I'd be happy to discuss with anyone who is interested, and to provide references etc.
Merchant Companion 2 by Sonic Cube
Hi guys,
I am not sure if this will help or not. I am from MerchantCompanion.com. If 90 percent of your business came from your website, you might want to consider our more cost effective solution. Our MC2 software is also an Order/Fulfillment/Inventory/CRM/Email Management package for small to medium e-commerce businesses. MC2 is designed for multi-user environment with enterprise-level departmental task management for more “visual” and logical processing flow. It is compatible with many shopping cart systems, so you are not limited to the shopping cart choices. As for the licensing, MC2 is per site, not per seat. Add additional stations as you need to streamline your business. For complete feature list, you can visit us at http://www.merchantcompanion.com. Thanks.
Let me know if there is anything I can help.
George
MerchantCompanion.com
626-820-0477
Icode is disapointing this user.
Icode has the makings of a good product but they have no clue how to deal with their customers. We have been on Everest/Accware for 4 years hoping and praying for improvements in their customer service. Instead they wanted $5,000 plus for unlimited support and maintenance on 10 seats per year. I am an expereinced user and don't need that sort of hand holding.
Now they have a new program, denying their users access to their forum, prior support tickets and bug/enhancement requests unless they are on maintenance. Maintenance now costs more and only includes a small discount off of the per incident fee that goes for $300+ per incident on top of the maintenance charges.
My efforts to negotiate with them have been not fruitful.
So basically unless I pony up $5k per year I am hung out to dry along with several other icode users I suspect. I will be looking for another package soon I suppose unless they change their tune.
Pretty revealing that icode had the forthought to register icod****s.com before any of their disgruntled users got to it.
Netsuite Success Story - We are a small business too
By the way, folks.
Here is a powerful demonstration of the power of Netsuite. Skyytek was just named one of the top 15 accounting VARs in the world by Accounting Technology.
See story here(http://www.skyytek.com/s.nl/sc.7/SS....ry.80/id.13/.f)
A really interesting aspect of the story is how small Skyytek is and how rapidly our sales have grown compared to the other top 20 VARs. NetSuite allows Skyytek to punch WAY above our weight, partner effectively and grow very rapidly.
As a direct result of this, we are offering special pricing until the end of May to celebrate. Contact me for details.
So if you are thinking about moving to Netsuite, Netsuite Small Business or NetCRM, now would be a good time.
Mark Walker
Skyytek Canada
mwalker@skyytek.com