I was in the class with Bonnie Dodge.
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I was in the class with Bonnie Dodge.
ILUVGHOULS -:) :eek: I suspect most of the people inour class have experienced the same problems we have. 48 calls in two months with only three resulting in actual conversations with tech serv? Yeah! This is how they do business. Contact this individual and file your complaint immediately. Make mention of our being in the same on line class. Did you notice that, in the classes, Clickincom spent more time pomoting its proucts for us to buy and sell on our sites AND selling Clickincom for a commission than teaching us how to get our sites up and running??
There are also two actions against Clickincome you may want to check out with the Department of Consumer Protection in Utah. One is DCP Case No 63693 which is "Administrative Citation Amended" which states that Clickincome was sued by a group of people who canelled within the three days and did not get their money back. These people all purchase Clickincome products between March 10, 2008, and May 29, 2008. The second is a settlement by Clickincom in favo of the Consumer Protection Division which states (Case No 59107) that Clickincome "violated certain provisions of the Utah Business Opoortunity Disclosure Act, UTAH CODE ANN. Sections 13-15-1 et seq(which means and following): "sold Business Opportunities without being registered witthe Division to do so and without making the approprite disclosures required by the Act. To date, the Division has received 72 consumer complaints, which if validated by the Divisioncould carry a potential maximum fine of $360,000.00. All 72 complaints arose from transactions that occurred outside the State of Utah between the years of 2002 and 2007; however, payment and fulfilment of product an services were conductedi in Utah." (That simply means they ran your credit cards and got paid at a Utah address.) When I attended the seminar, I was so overwhelmed at the end of the day never even conidered checking them out online. Did you? Hope this helps. Complaint can be filled out on line. Good luck. Keep posting and get others into this thread. The more I learn about Clickincome, the more I know we have an intrastate class action suit against them. By the way, wha they do IS considered fraudulent and deceptive under UTAH CODE 13-15-4, "Information to be filed by seller -Representations." Clickincome has never complied with Utah law to file specifics of how they represet what they are selling nationally. Interstate commerce laws may also apply as the product and payment cross state lines. Since the total lawsuit would exceed $50,000, a class of complainants could file suit in federal court instead of state courts and make a much higher claim as a group that doing this individually.My claim is already in the final stages. Clickincomes standard line is that I'm requesting a refund outsde te three day limit. They answer no specifics, probably for fear of getting locked into their misrepresentations and fully prosecuted. This battle has just begun! Hang in there!:cool: :cool: :eek: :mad: :mad: :mad: :D
Brittany Brown | Dispute Resolution Manager
Tel: 801-892-6009
Fax: 801-892-6002
Email: [email protected]
www.bbb.org
Better Business Bureau of Utah
5673 S Redwood Rd #22
Salt Lake City, UT 84123
The shopping cart issue is one I dealt with, too. My problem arose because I wanted PayPal customers to be able to order and pay through my Clickincome site, but they cannot because Clickincome software does not support PayPal. My site was up for two months - completed - but the shopping cart never worked. It was also a terribly amateur catalogue and shopping cart setup.I tried tech support - they said it looked fine. My site was quite nice when completed, but it never worked. No hits. No orders. Friends couldn't access it to offer suggestions. Mention this to Brittany when you file your complaint.
That all sounds really helpful, but the BBB is a powerless entity.. You probably need to do what I did to get money and you will probably need to do it FAST.. I called over there and NOBODY I have talked to in the past is there. First time posting but I am MAD and I want everyone to know what they really need to do. You HAVE to contact the Attorney General. The BBB does nothing. As nice as they probably are, I have never talked with this Brittany person, but I did speak with the Attorney General in NC and Utah and Got throug to a Michael Pitts. THAT is who you need to talk to... only the attorney General has the power to do anythign to them and you had better act fast I think they are trying to hide.
:confused: The BBB in Utah is quite effective in negotiating settlements between complainants and Clickincome. Check their record v. Clickincome. I'm working with Kevin Olson in the AG of Utah's office and BBB is also in contact with him. Clickincome only responded to 3/48 calls and voice mails (not including emails!) and the PA AG still says they can't handle this because "this office is primarily responsible for preventing the use of unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce which affects individual retail consumers. Unfortunately, your problem appears to rise from a transaction with a company offering home business opportunities....you may wish to seek private legal counsel or contact your local District Court Magistrate" :mad: So. If we file a complaint with our LDM, win, get a judgment, and have to hire a lawyer to collect it because Clickincome still doesn't pay?!:mad: what have we gained? Nothing, and now we owe court fees and attorney's fees as well. I want more than some or all of my money back, and I don't want to get further in debt with these people! I want Clickincome out of business or, at the very least, not selling in my state. The way to do that is for every person ripped off by Clickincome to contact BOTH the Utah BBB and AG office and file complaints with both. I believe the end result is that BBB is building a solid base against Clickincome which the AG can use to take action. Safety in numbers, right? It's a larger issue than one or two people getting burned by Clickincome. They are doing this to seniors and others who NEED additional money and are, instead, getting stiffed by Clickincome and left without a workable product. UTAH CODE ANN. 11-13-4 addresses what is "unfair or deceptive" in their state. Check the legal actions of the Utah AG v. Clickincome. It doesn't hurt to get this on file with your on state's BBB and AG also, especialy if your AG is up for re-election in November as ours is. Thanks for your comments. We need to keep building this core group of dissatisfied customers. :mad: :eek:
By the way, it may interest you to kno that Clickincome is operating in Utah, but incorporated in Nevada. That's commonly done because of favorable incorporation laws in Nevada.Check statutes or Utah, particularly,:D UTAH CODE ANN 13-11-4 :D ( I typed it backwards in the last post -sorry). Most states post their laws/statutes on line. Very interesting read. Go for it!:)
Ooops, Bonnie I made it sound like I was attacking your advice. I was not and I think you are doing a GREAT thing. I should have received my money back from a cancel WITHIN three days, filed a complaint with the BBB the company responded with a "you will receive your refund, but we cannot unfortunately give you a date." That is BULL, The AG told me 30 days was the MAX and if they went beyond that There should be a $2,500 fine issued to the company. It sounds like there are a WHOLE lot of people not refunded and I don't hear anything about Clickincome being fined. Anyone know anything about this..
In NC is it a local Magistrate who directed me to the Utah AG. Maybe I was a sucker for buying.. My fault, but I did cancel, and not receiving a refund is their fault, and Illegal. Someone more powerful than me needs to do something.
What you are saying appears to be typical for Clickincome. :mad: You weren't attacking - just as frustrated as the rest of us! Hang in and keep after Clickincome, too. Check: Consumer Sales Practices Act, UTAH CODE ANN. Sections 13-11-1 et seq (and following). In the "Administrative Citation Amended" DCP Case No.63693, it is stated that "Respondents (Pangaea Group Inc D/B/A Clickincome Inc.) failed to make the refunds within 30 calendar days after receipt ....It shall be a deceptive act or practice in connection with a consumer transaction for a supplier who has accepted a deposit and has received from the consumer within a reasonable time a valid request for refund of the deposit to fail to make the refund within 30 calendar days after receipt of such request. (4 counts charged at $2,500.00 per violation, for a potential fine of $10,000.)." that amended document was served upon Clickincome :eek: on August 28, 2008 , so they are almost out of time to respond.:) This document would not have been created if the AG's office didn't see a pattern among the four original complainants in AZ, GA, MN, and IL on whose behalf the AG of Utah filed DCP Case No.59107 on October 29, 2007:D . The more complaints the AG receves re: Clickincome, the better. Also check http://le.uth.gov/-code/TITLE13/htm/13_15_000400.htm. ;) :D
I finally got a response from Clickincome on my complaint filed through the Utah BBB. It was not a response I was hoping to get :mad:. Somebody named Ben said it was unfortunate that I am "outside the contracts cancellation period and we will not be able to provide you with a refund. At no point did Clickincome fail to provide the services you contracted.".
They did offer 6 additional technical training sessions to help me get my website up plus suggested I call their technical support during business hours if I needed help. Last time I talked to their technical support I was insulted for not already knowing the answer to the problem.
I have several days to reply to their response and right now I do not know how to respond so I will sit on it a few days.
What is amazing is how I was charged $4,995 for an executive package that others were charged $4,000 for. They seem to have different prices for the same package according to where they are. I guess I was really taken.
I have a complaint going out today to the AG in Utah (actually the AG site sends you to the Utah Division of Consumer Protection to file the complaint) in hopes I can get Clickincome to refund my money. I hope someone can offer some advice for me that will help get results.
Has anyone received a refund after several weeks?
Thanks to all who post here for your suggestions and support.
John D.
Bonnie, that link you posted above (http://le.uth.gov/-code/TITLE13/htm/13_15_000400.htm) does not seem to work. Could you test it and repost it please?
Thanks. I hope things are working better for you, please keep posting here.
John D.
I WAS RIGHT! whatever supervisor I was talking to at clickincome is now gone! but his suggestion was to contact my credit card and demand a chargeback.. that is the ONLY way to get money short of filing suit now appearently. When I demanded to talk to the "person in charge" i got someone that only knows how to say, your refund is being processed... FOR FOUR MONTHS! I also found out that they are now doing business under the name of Empwronline and Empwrbuilder! STAY AWAY FROM THIS COMPANY!
Dear Frankie
I Just Attended A Seminar In London Uk By A Gentleman Called
Michael James.
I Was Looking For His Contact In Utah To Order Winning With On Line Auctions Etc
Total Package Was $ 20.000.00 But He Was Prepared To Let It Go
For & 6000.00 On That Day Only
Please Advise If This Company Is The One Which Is Under Investgation
Many Thanks
Jack Patel
When I bought my facy schmancy kit I got a little dvd thingy in there that was "Winning with Online Auctions" Made by Mike Simes. Strange speaker- could never find him on ebay and he studdered during his speech. When I talked to their ebay specialist he said that kit was about 6 years out of date... AND London you say, well, that must be how they are escaping the AG lawsuits here in the states. Watch out for them and warn your friends. They are located in Utah.
JACK: I went to that seminar in London. I'd like to get in touch. do you recognise this guy from anywhere? http://www.keystomakingmoney.com/bio.html#Quote:
Originally Posted by JACK PATEL
Only thing is that he has changed his name to Michael James for the UK empwronline seminars please message me.
Yum
How much can people make with ecommercing??http://images.mydetaileddetail.com/i...z/confused.gif