iCode Everest or Netsuite? - Looking for an "all-in-one" small business solution

Hey ERPHunter,

I'm glad you looked around and found this forum post, this topic was started way back in 2005 so lot has changed since then with ERP market.

Everest is a good software its integrated and it has been around for more than 12+ yrs and I personally coded some of the e-Commerce modules back in 1998 to 2002 so I know how good it is .... The only thing that sucked was management due to constant funding and take overs etc ...

Here is a comparison of ERP software's that we been tracking and working with some of them and this might help you.

http://www.info-sourcing.com/Compari...-Softwares.htm

If you need more info abt Everest or other ERP's feel free to contact us so we can guide you through the process so you don't have to hunt too much we will show you the animal and you shoot with your budget.

Regards

You can have my Everest for 10c - shame they won't transfer the licences

waste of money and 18 months of my life

In fairness to InfoSourcing (who, from what I know, are very decent guys)

Everest's management was most of the problem. e.g. I paid thousands for support but because did not want to pay $$$ for all their training. I was not allowed to use my support package as I was not certified as competent to use their product.

Even so they would not refund my support fees. Also I have never had so many broken promises from any company.

David -- It's tough to take your words in stride and still be interested in this program. Can you tell me a bit more about your usage issues. Specifically, when did you install/purchase? What is the most recent version that you were using?

I am currently talking to a US based company who is the exclusive reseller. They seem very capable and competent -- but again, hard to ignore what your saying. Any more info you can provide would be appreciated.

So here is what we are evaluating -- anyone who has any feedback on any of these, or suggestions on any that are missing would be appreciated. We are 8-10 concurrent users, looking for a solution in the $50,000 or under range.

- Everest
- SAP: Business One
- Epicor
- Microsoft Dynamics Great Plains
- Exact Globe
- Fitrix ERP
- Sage MAS
- Eagle Business

Thanks for the help.

Will come back to you ASAP

Up to my eyeballs in work right now

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Originally Posted by ERPHunter

David -- It's tough to take your words in stride and still be interested in this program. Can you tell me a bit more about your usage issues. Specifically, when did you install/purchase? What is the most recent version that you were using?

I am currently talking to a US based company who is the exclusive reseller. They seem very capable and competent -- but again, hard to ignore what your saying. Any more info you can provide would be appreciated.

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Versata Software who are the owners of Everest Software have not licensed any resellers in US, they close down the reseller channel end of 2008 anticipating the sale of their Company.

What you are referring to is an "OEM" product from India, which has been packaged/sold as Everest, so the terms might be different or maybe the prices are cheaper, but its not really from Versata, its like buying Microsoft Office OEM product from another vendor which has no manuals, warranty etc, thought of sharing this inside information.

Hey Guys,

Maybe you can help me....I did evaluate all of the vendors in this thread and I'm now looking at salesorder.com - I think they are a NetSuite/Interprise/Everest competitor. If you have evaluated salesorder.com can you get in touch with me in this thread 'Affordable CRM + ERP'

Thank you

Caroline C

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Originally Posted by mutahman

Bryan

based on your comments about Netsuite I e-mailed them back today (actually mailed over to iCode as well). While iCode never responded, Netsuite came back and they are going to work with us to meet our target price without cutting functionality (they actually gave us a new quote today). We are now going through all of the small print, but I have to say, these guys wanted the business. I told them about my 2 concerns (pricing after the initial license and the transfer of files) and they are (a) writing into the contract that they'll not increase pricing more then 10% after the initial license and (b) noted that CSV files, as you stated, are easy and virtually free to download.

So while iCode (who was the front runner at least in my opinion) decided to be the snobbish, non-responsive, "we sell software to small business's that are not small business" company, Netsuite came and got the business.

It looks like, barring any unseen roadbumps, will be going with Netsuite.

Thanks a million for the feedback!!

MTM

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Hi MTM,

Can I offer some wisdom?

Type this 'In our sales organization we will add to and shift resources from the low end of the market to the mid and upper ends of the market.' into Google. As a prospective small business customer this was enough to convince me I was heading for trouble.

Hope this helps

Caroline C.

Recent Interprise email announcement:-


On March 1st 2010, Interprise Software Solutions Inc. was acquired by a group of private investors from the Taylor Corporation. Among the investors of Interprise Solutions is a long time customer with expertise in software development and a long standing tradition of exceptional customer support and go-to-market strategies. We believe that this acquisition represents the beginning of a renaissance period for Interprise Solutions that will provide substantial long term benefits to both our customers and partners.



As with any acquisition of this kind, there will be a number of changes taking place at Interprise Solutions that may affect you. One of the most unfortunate is a reduction of force in our operations which has resulted in the relocation of our headquarters from North Mankato, Minnesota to Culver City, California and the closing of our Cebu City, Philippines offices. On a positive note, the majority of the key Cebu employees have agreed to relocate to our Makati City, Philippines office. The Support department had been located in Cebu City, so the relocation may cause delays in your technical support response times during the first week. We appreciate your patience as we rush this move.



The Team (Old & New)


Gary Harrison, the original Founder of Interprise Solutions, will be returning to daily operations as the V.P. of Product Development after working for the company as a consultant. He will be joined by Yossi Zekri who will be taking over the role of the company’s President and Chief Operating Officer. Mr. Zekri has a vast range of management expertise specializing in technology, manufacturing, sales, marketing, and product distribution. Curt Rice will be remaining with the company as the V.P. of Technical Services and will be given a number of new responsibilities which include customer support in our ongoing effort to improve the services that we give to our customers. We would like to introduce our V.P. of Business Development, Iuval Hatzav, to the team. His wealth of knowledge regarding software and engineering will be a great insight to our team.



Our Philippines location is happy to report that the large majority of employees that were part of Interprise Solutions prior to its acquisition by the Taylor Corporation have elected to join the new company expressing a new level of dedication to improve our products and services. With all of our development, support, and QA located in a single facility, we expect to operate far more effectively than we did in the past.



The Plan


Over the next two to four months you can expect to see…

An entirely new website that will integrate the various activities of our Interprise Suite.com, Interprise.tv and ConnectedBusiness.com websites. This website will feature:
Comprehensive product details
A growing library of product related videos
A forum for customers and partners
A wiki to organize the vast quantity of product related information we have
A feedback section where customers get to drive future product development by voting up or down new feature requests
New download section
New Support ticketing system
“Customer Profile” pages
“Partner portfolio” pages where partners can talk about their products, services and successes
Our bug list and the progress of the development team to address the bugs reported
And more…
A product Roadmap that will shared with our customers and partners
Several updates to our product line
Release of “Version 5” (5.4) which will include…
A number of new and improved features
Support for Paypal and Google checkout on the cart
Nearly 300 bug fixes
Version 5.5
Improved Inventory Posting
Bug fixes
Version 6.0 (Summer)
Serial / Lot number Tracking
Bin Tracking
Plus much more…
…and a few nice surprises.
All of us here will be working hard over the next few months to make this transition as transparent as possible as we put into place new processes and procedures to lead the company in the right direction. We would like to thank each and every one of you in advance for your support as the company makes this transition.

deleted

Sorry to have upset you hkindc.

I can assure you I have nothing to do with Interprise. I was merely providing relevant information as an update to the thread. Would you like me to change/delete my post?

Does Interprise really own this forum (seems unlikely as they made a complete mess of the official Interprise one), or was that just you being facetious?

no problem

Generate new business by identifying and pursuing prospects interested in outsourcing MSDS activities is common activity for all new enterprises. MSDS sheets availing great advantages.

NetSuite is a pretty nice solutioon, I have access to it from a customer end as one of my suppliers (Albany Distributing) uses it. I use QuickBooks to run my business, but some day when this business gets off the ground I will be purchasing netsuite too...but the price is crazy...they wanted $30,000k per year....one of my other distributors xscom used it as well...I'm shocked that my distributors would pay that kind of money to use a system vs. straight out buying Everest or something.

i thought I would point out that I posted a response at -
http://forums.smallbusinesscomputing...&postcount=118 that addresses some of the Interprise related questions in this thread.

Thanks!!

I have to admit I believed maybe that network was more focus on on the mid-market they days, but mutter experience shows they however "get" the small business concern market.

Brightpearl seems to be a good all-in-one 'cloud' system, not as feature rich as Netsuite much cheaper - seems mainly UK based but have just opened a US office in San Francisco

To develop a website to sell your products and services, has a good overall strategy of CRM in place and followed. Offer your customers communications, is a part of your site through chat, forums and provide as much information about products and services you sell.

Our position up is a jam-packed soup to nuts accomplishment, with 8 users out of the gateway, so it will be fascinating to see how well we (as a group) acquire to the system and how a large amount it helps.

After many years of searching, and far too many demo's (I could probably now write a book on systems) it looks like I have come across the holy grail of systems that might work for the posters in this thread.
It is called TrueERP and has many of the functions we have all been searching for.
Had a demo today and very impressed. Only downside? their support and maintenance plan which runs at $4000 per year. I could live with the $21,000price for 5 user system but $333 a month for support/maintenance/updates seems a bit steep to me. Their average buyer is 10 users, but why have only 1 plan for support? Should this be based on the number of users? A great deal for a 20 - 50 user system, but to high based on just 5 users.
Anyone else care to comment on this?

Louie

If you are planning to carry an stock, you should make sure that your resources can supply you within hours of an order. Back-orders are a end sentence for a new company sampling to sell online.

I've read most all of this thread. Seems like Netsuite is still the winner if you can afford it. Anybody have anything new on Interprise Suite?

I am a current Everest customer and would steer clear of it. While Everest offers an all-in-one package, it is a nightmare for support and the web side of things is doggy. We're still looking for something better. My last frustration with Everest was when we let our maintenance lapse and were changed 21K to re-license plus 15k for maintenance. Not very customer friendly to say the least. I doubt they'll be around for long which is one reason why we're looking for another solution.

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Originally Posted by RCNLE

I've read most all of this thread. Seems like Netsuite is still the winner if you can afford it. Anybody have anything new on Interprise Suite?

I am a current Everest customer and would steer clear of it. While Everest offers an all-in-one package, it is a nightmare for support and the web side of things is doggy. We're still looking for something better. My last frustration with Everest was when we let our maintenance lapse and were changed 21K to re-license plus 15k for maintenance. Not very customer friendly to say the least. I doubt they'll be around for long which is one reason why we're looking for another solution.

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I will be learning more about this vendor over the coming weeks, and will post back here what I learn. If this is of a more urgent nature, contact us at smb research (dot) net (R Eastman).

We have done an indepth briefing with Interprise Solutions, and our research of this vendor continues.

As promised, I am providing a brief synopsis of our research here, with more research and analysis available directly from our technology analyst firm for clients.

Interprise Solutions has been mentioned often in this forum. As is not entirely unusual for smaller software companies, this firm has gone through some ups and downs. Interprise Solutiions is the first to admit this. They are less than a year removed from an M&A that did not work out, and Interprise is more fortunate than some in that they have apparently been able to pick themselves up and regroup. In the near-term, they appear to be growing, and committing a considerable number of resources to development.

Disclosure: SMB Research has no financial or client relationship with Interprise Solutions.

I expect to be talking to at least a couple of current Everest Software end-users. Let me know if there is something you wish I would ask. If you are a current end-user, I would enjoy talking with you. I am working up an analysis of the latest on Everest Software. Summary will be posted here. Full details available offline.

SMB Research, thank you for the balanced comments on Interprise. :)

I would be happy to give you a sneak peak at our upcoming 6.0 product which will be a major lead forward for both us and our user community. We recently gave a demo of 6.0 to Infosourcing (who has recently decided to focus mainly on selling and supporting Interprise) and he has some comments on it in his blog - http://interprisesuite.blogspot.com/. Just PM for details.

The new owners (who also own companies that use Interprise to run and manage their other businesses) have been investing in growing the company and adding expertise. We have recently brought on Ezra Weinstein (who was the President of Tradepoint and founder of Premier POS) to head up our Point of Sale and Mobile Technologies division and Ryan So (who was in charge of product development at AspDotNetStorefront) to head up our eCommerce division.

One of the problems we found in the past with ERP / CRM / eCommerce sales is that it they are all too complex of a product to sell in a 60 minute demo. Often clients will not find that the product does not meet their needs after purchase - or that they have to customize the product to meet their needs. To ensure that companies fully understand the functionality of our product we have a free version that companies can either download from our website or run in our on-demand environment to make sure that our product is right for them. We also have a active community with add-on products, forums, videos, etc. to help new users along.

We also offer bi-monthly 3 day training classes which is a great way for companies to really understand the products capabilities before purchase. Having been at this for awhile, I would highly suggest anyone looking to buy a system to run their company/ website for yearsto invest a few days in product training before making such an important purchase decision!

I recommend checking out Dydacomp's Multichannel Order Manager:

Multichannel Order Manager(M.O.M.) is a PCI compliant order management solution built for ecommerce, multi-channel and distribution businesses. M.O.M. enables your business to track inventory across eCommerce operations and catalog fulfillment for cross channel inventory control. Multichannel Order Manager makes order processing easy whether it's three or three thousand orders per day. It offers up-to-the-minute status report lets you select and review orders by status and improve your order processing operations. M.O.M.'s shipping integration capabilities with UPS, FedEx,USPS, and more will allow your business to print out a finished, peel-and-stick printing label including bar codes, tracking information and account information with the click of a button. The easy shipping integrations help to reduce error and save time by eliminating the need for double data entry.

M.O.M.'s accounting features to track and report the daily financial numbers by providing an interface to QuickBooks and all many other popular software accounting packages available today. Multichannel Order Manager allows your business to effectively maintain and manage customer information and track all communications between you and that customer in one easy location. You are able to keep track of emails, phone calls, orders placed, ect. to keep all communication with consumers consistent across all channels.

Multichannel Order Manager's 2-way integration with SiteLINk eCommerce solution makes managing your online store is easy. SiteLINK's store management features include flexible, easy-to-use design and setup tools, unlimited products, inventory tracking, multiple payment option, search engine optimization tools and more. SiteLINK's shopping cart features create a great shopping experience your customers. SiteLINK stores can be customized to ensure your online store accurately represents your brand. It's easy-to-use layout tools allow you to present departments, categories and products in a manner you choose. Shopper features include coupons, wish lists, multiple ship-to addresses, search capabilities, return user logins, and much more. While SiteLINK’s built SEO features drive traffic to your online store and expand your online presence, SiteLINK’s selling tools help increase conversion rates, average order sizes and online revenue for your business.

Hope this helps!

(from my experience)here is my top 10 reasons someone should NOT buy MOM

1 FoxPro Database need I say more
2 constant need to reindex files, you MUST reindex every week or system will error out . When you call support they will ALWAYS ask you if you reindexed this week and if you say no they will say call back when you have

3 credit card .dll error can’t charge credit cards on windows7 64 bit using their gateway.MOM crashes every time I try to charge a card. Once I restart MOM I can charge the card. This happens about 5-10 times day you can imagine the pain this is. Where is the fix????? It’s been about 11 months so far NO FIX!!!!!!!!!!!

4 Sitelink is horrid, everyday I get at least 1 customer call saying they have lost their entire shopping cart , kind of sucks when you have 30 or more items in it.
When you get this many complaints about the same issue you know it’s got to be MOM and not all of these customers.

5 credit card gateway BEWARE. You can’t use your own Authorize.net merchant account. When I purchased the MOM system the sales person promised I could use my current authorize.net merchant account only to find that when I tried to implement the system I was told that I needed to open a NEW authorize.net account through DYDACOMP. After almost one year of use my monthly processing fees/ charges are double what they were before with less volume.my fees are averaging 5-8.5% a far cry from the 2% they quoted me,also read their CC contract really good
6 tech support they will tell you their support is in the USA but when the tech calls you he clearly is in India, the only Americans you will talk to are the sales people and may a top level tech sometimes. And if you get an American tech they have that typical NYC attitude.
7 input fields every time I try to input data in MOM and you exceed the limits of the field it will automatically send you to the next field (SUPER ANNOYING). Every other piece of software on the planet will stop when you exceed the fields limit. From the top of any screen you can keep hitting the enter button and you will toggle through every field on the form until you hit the bottom of the page . This makes quick data entry really hard since you are always being sent to next field!!!SERIOUS FLAW IN SYSTEM!!!
8 network connectivity, MOM frequently looses sync with the server. When talking to tech support they always blame my network although we have never had any issues with any over our other network items
9 forums they have two, one for paid users who can vent their frustrations (IN PRIVATE)and 1 public which is all rosey as to give the idea that the software is AWESOME. makes no sense to me

10 NOT PCI compliant, after 30 days of using the software i was sent and email trying to sell me a PCI compliant shopping cart (sitelink).WTF i was just sold a PCI compliant shopping cart 30 days prior.i called back to ask my sales rep what the heck is going on,but be no longer worked there.looks like every Sitelink user is NON PCI COMPLIANT
I will never ever trust DYDACOMP sales people again they are like used car salesmen (in my opinion) , they say one thing then do another . I have already been through 3 different sales people in the last 11 months what do that say about the company???



People if you think you are going to get an order management system with a tied in ecommerce store for 3 or 4k think again, they will say they have 3500 active users but I don’t believe them, more like 3500 pissed off users. For a real order management system with integrated ecommerce store you will spend min 50K (for most common systems) on software and implementation not including maintenance.

I am sticking with my original software Interprise Suite, now I know I have bashed them plenty here, but in the recent past they have really stepped up their game. IMHO I think they are the only player out there that has a viable product that works and is very affordable, don’t believe me? Go download their free version which includes a REAL ecommerce store.i think the free version requires you to use their gateway but who cares get up and running with little upfront costs. I went with the full version because I wanted to use my own gateway.Interprise will soon come out with version 6.0 which from what I am told is very cutting edge i cant wait
I wish someone would make some sort of utility to migrate MOM users over Interprise Suite, now that would be a great utility

Oh yeah they even have a Magento connector that plugs IS directly into Magento.


Why waste your time with companies who don’t care about your business????? If you ( in my opinion) want to be treated like a number and lied to then Dydacomp is a great choice (in my opinion). Prior to buying their software ask them for access to their private user boards so you can what REAL MOM users are really thinking!!!!!!!!!


sorry for any typos and or punctuation errors as i am typing this letter on my iphone :)

Our company purchased Interprise back in 2008 and a reseller came to our location for the install and training. After all data was entered, we learned that PremierPOS could not accept an "out of country" credit card. It could only accept USA cards and not Canadian numbers. The reseller said he would be back with a fix in 3 weeks - which we never saw.
Fast forward to a year later 2009 - our second attempt at Interprise. Although you'd think we should have seen this coming.........we spent the time again entering the current data......only to find a second glitch that prevented us from using Interprise successfully. 2010 we gave up on Interprise and went with plan B - previously we had been using a system discontinued a few years prior and had a 2 user system in a 15,000 sq ft warehouse with 6 employees. Imagine that!
Plan B was horrible and for a year we had no idea which items were selling vs. which weren't. Couldn't track customer back orders etc. etc.
Fast forward again to 2011 - this time we were smart, and tested Interprise for 2 weeks solid. Both the financial side (accounting) and web. We have all data in and will be going live next MOnday.
If anyone has any questions, let me know.
It seems like Interprise has done a complete turn around. Support is great and they have helped tremendously in the past month. I will keep you posted and let you know how it goes.

Louie,

Thank you for giving us another shot. I'm going to PM you my email address. If you run into any issues that someone from support cannot address let me know. In the current release you will need to add the pst and gst to the invoice forms manually and they look kinda funky. In the next release, 6.0, we have added a few improvements for our Canadian customers that make breaking out the pst and gst much easier. Also be sure to use our forum as much as possible. Our developers are up there multiple times a day and it is a great place to get the more tricky questions answered.

The software does have the ability to download the data into IIF or CSV files.

That is currently how I am performing weekly backups.

As with any sideways move in software, you'd most likely need to perform some sort of import/export to transfer your data, so I don't feel it would be a huge deal to move away from Netsuite in the future should I ever need to...

If you are an Everest Software user, or have been a recent Everest Software user, I would very much like to speak with you, as part of some ongoing routine research we are doing to unravel the enigma that is Everest Software. I have no affiliation whatsoever with Everest Software or with any other software vendor. Any conversation that we have will be strictly off the record and not for attribution. Thanks in advance.

Just posted on the SMB Research Blog:
"Everest Software and Versata – Software Vendors or Portfolio Companies?"
http://smbresearch.net/blog/everestsoftware06082011/

Gary
we have an established site, Can interprise be used just for our order management? Can it import data from a custom site and manage the backoffice- inventory management, charging, etc? We have 11 users. What's the cost?

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Originally Posted by KCI Web

Gary
we have an established site, Can interprise be used just for our order management? Can it import data from a custom site and manage the backoffice- inventory management, charging, etc? We have 11 users. What's the cost?

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KCI Web:

I am an independent technology analyst, not with Interprise Solutions, nor affiliated with any other software or technology vendor. Gary is very responsive, and so I would expect you will hear from him as soon as he sees this post.

In the meantime:

> For quickest response, you could contact their sales manager, Jim Brandt, at jim.brandt //(at)// interprisesolutions //(dot)// com, ph (310) 844-6061.

> You can find their pricing - for the suite - at http://www.interprisesolutions.com/w...se/our-pricing.

> I would be glad to be of any additional assistance that I can.

Here is my take on using Interprise Solutions for order management alone:
Whether you can do this, and whether you want to do it are certainly two different questions. Even if you were willing to pay for the packaged solution, only to use one specific module, you would, I think, want to think twice about the wisdom of purchasing an integrated suite - and use it for none of the value of the integration.

There are best of breed order management solutions on the market, and with the number of options that you have here - even without knowing the rest of the story - you would want to consider first either utilizing the Interprise Solutions as a while in order to leverage the benefits of its integrated modules, or look at best-of-breed order management solutions that meet your specific needs.

I would be glad to be of any additional assistance that I can be.

Northxnortheast

Thanks for your reply
Respectfully, Isn't that what this whole thread is about? Could you name those "best of breed order management solutions on the market" for the others here as well as myself?

Yes, if you can give me a couple(+) of days, I will try to put this together. The challenge with this is that "order management" solutions have ranged all over the place, from large enterprise-grade solutions (at least at one time) to more specialized solutions which are situations-specific. The value of such a list to any one particular end-user is as dangerous as it is useful as it risks sending any particular end-user off on a fishing expedition looking at solutions, rather than on a targeted short list. Nevertheless, I will see if I can split off some time to refresh such a list.

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Originally Posted by Northxnortheast

Yes, if you can give me a couple(+) of days, I will try to put this together. The challenge with this is that "order management" solutions have ranged all over the place, from large enterprise-grade solutions (at least at one time) to more specialized solutions which are situations-specific. The value of such a list to any one particular end-user is as dangerous as it is useful as it risks sending any particular end-user off on a fishing expedition looking at solutions, rather than on a targeted short list. Nevertheless, I will see if I can split off some time to refresh such a list.

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As promised,here is a list of Order Management Systems that we are building on, and doing some continuing research into.

As I suggested before, this list is probably as (or more) dangerous as it is useful as it is little more than a laundry list of vendors for an end-user trying to find the best-fit solution for their particular situation.

We would highly recommend that you work with a Technology Analyst who knows the right questions to ask and is continually asking these questions of the vendors.

Abison CCS
AFS Technologies - Order Management System
APSIS Solutions
Assist Cornerstone
Cadre Technologies
CIO Direct
Circle Commerce Manager
CoLinear
CommercialWare/Micros
Computer Solutions, Inc. - OrderPower!
CORESense
Data Management Associates - MACH Order Management
Datamann
Direct500
Dydacomp - Mail Order Management
Escalate Retail
Fulcrum Worldwide
GoECart Ecommerce
Island Pacific Direct
Jagged Peak, Inc
Junction Solutions
Kalio - InOrder
Magstar Total Retail
Mailware
MainStreet Commerce’s BusinessFlow Order Management System (OMS)
MICROS-Retail CWDirect Order Management
MNP Media ActiveSeries
Morse Data
Natural Order
NewHaven Software's Commerce Management System
Nexternal
Omnica MCR
OMX (Order Motion)
OpenMCR
OrderLogix
Peppler & Associates' Directions
Profit Center Software
Stone Edge Order Manager
Terno & Associates - TernoVelocity
VuePoint

Northxnortheast,
SMB Research

Ohhhhh the things you'll find on the internet! Just goes to show you that once you put something out there, it's on the interwebs forever :)

Hello, yes, it's me. The original creator of this, what has turned out to be, a very informative thread! Very nice input everyone.

So, funny story:

Fired up Netsuite in 2004 (has it really been EIGHT years?!). Used the product successfully up until I sold the business last year. Sure, there were the occasional growing pains (early outages, bugs, glitch in the GST module that had me audited for the years of 2005 & 2006 - ah good times :rolleyes:), but honestly, overall, I was very happy with the product and what it had matured into.

Fast forward to now - sold the previous venture turn-key Netsuite and all, moved to a new city (Ottawa) - and I'm in the midst of setting up fresh and wanted to do a little research to see what's new and improved, and if my preference of sticking with Netsuite would continue to be wise...

The good: the chuckle I had stumbling across this post while researching endlessly :D

The bad: not much has changed! (imho)

It gets worse: I ended up calling Netsuite last week to say 'turn it on and take my money' (exact words) only to be told that the Small Business Suite was killed a few years ago (?!) and now they want (minimum) $10k/year for a subscription?!?!?

:eek::mad::(

Ugh, (w.t.f.) no thanks!

I called California a couple of days later to see what the big cheeses @ head office could do... ...I'm waiting on a return call with that news.

.
.
.

Soooo, in the meantime - I continue my research. Just in case that news will not be good.

The problem with being spoiled all those Netsuite years is: I like having an all-in-one solution (accounting, CRM, inventory, eCommerce, etc). I like not having hardware, or the worries that surround maintaining/protecting it. I like being able to access my data from anywhere anytime. I like having an iPhone app for that!

<sigh>

A couple of things have peaked my interest, but nothing so much as Interprise. Is this the next holy grail for the small business market??

I've requested a demo (sent an email 30 minutes ago ;)). I'd like to see their version of cloud computing. Does it do everything Netsuite did well? ...and more...? (POS, templates, plug-ins, etc)

So now the only question that truly remains - do I reply to my PM's from 2005...? :D:D:D

Cheers everyone.