Beta Program - No response
Hi Gary,
I applied for beta program maybe 2 months back and never heard from you guys infact I even referred couple of my other friends/reseller to apply and neither they have heard from you guys, not a good response from a company which wants to grow....
We will look fwd to hear from you guys from our previous submission to beta program.....
Have you looked at Comtech Solutions' stuff?
I'm a CPA and I've been working with manufacturing and distribution companies for about 15 years. A lot of my clients started out in Quickbooks but they all maxed out the customers and invoices.
I looked at Interprise but every time I called I got voice mail. When I dialed a few different extensions on their automated system, they all sounded like the same guy so I'm skeptical about the company. It sounds a little shady and it doesn't seem like you'd ever be able to get a live person on the line for support.
Some of the Great Plains stuff was OK, but I would be nervous to recommend it to anyone now because Microsoft is changing so much of it and who knows how much they'll make them pay for maintenance and whether they'll keep up support for some of the legacy products.
A few years ago I had a client that started using Image Accounting so I looked into it. I thought it seemed easy to use and my client liked it because a guy in their office knew Access so they were able to write some reports and queries on their own without hiring a consultant. So far it's the best thing I've seen that doesn't cost a fortune and the company is always EXTREMELY fast with support. You can see their stuff at www.comtechsolutions.com.
They have a .NET program out also that my client is thinking about upgrading to. If it's as good as Image, I'll recommend that they upgrade.
The best Accounting/ERP/CRM solution
To Gary and his staff.
I want to publicly say, Interprise Suite is by far the best solution I have seen on the market. It is feature rich and the price is very good. And to give a way a free 3 user of a product like this is unheard of. I have spoken to the staff via telephone many times and they are always ready to lend a hand. As said by Gary before and I will back him on this. I know Image Accounting well and has also recommended to many of my clients. It is very feature pack and works well. (UNTIL YOU EXPERIENCE INTERPRISE SUITE). Interprise Suite blows the competition away.
I have personally seen and tested Interprise Suite and so I advise anyone looking for a solution to wait until this software is released. I assure you that you wont be sorry.
My 2 cents in purchasing ERP software
Hi,
I thought of adding my 2 cents.
Yes, it’s very frustrating if you are asked to contact several people while trying to purchase the software. During the evaluation process of software, you should always communicate effectively and it seems you have done that, however I find there is mis-communication in the process.
Interprise Suite is full solution that covers ERP, CRM, GL included 1 price add-ons of POS module and ASPDNSF, ALL work together wonderfully. It might be that at the time you contacted Interprise Suite or ASPDNSF (ASP DotNet Storefront) they were couple of releases happened SP3 and SP4 and it took 2 to 3 weeks to get the fully integrated version out which includes the ecommerce integration module and right you got delayed in the process and I thk you got little upset with the message from the person.
Interprise Suite has several resellers and solution providers, and they starting to expand their channel management program.
If you were to contact specific reseller then you should work with them at all times, switching in between will make the vendor to flag the lead since you might putting resellers into "conflict zone" and nobody wants that, because we spend lot of time with clients trying to demo, answer their questions, email and phone calls.
If you are serious about buying the software then re-establish the links and focus what is needed for your company and again "Customer is Right", if you don't want to purchase that's fine with everyone, but we don't want conflict amongst resellers/solution providers coz of usage of our time and effort and again no software is perfect and that's where Resellers and Solution providers come into picture so they can guide you through the process.
If you had said that the product didn't match your needs then I agree because “One solution doesn't fit all” however reading your message tells me you entered into Company's process of doing business and Interprise definitely wants to protect its process and interest of resellers and its customers, it may let go prospect and not harm its interest, but again they will be happy to work with you if you contact Zak and see if that works out for you.
Regards