RogerB, long time no chat. I worked as a technical coach at Clickincome for a few years, and you were actually my mentor. I should have listened to you years ago and got out of there before the company imploded. They laid off pretty much all of the old team, Phil, Candice, Summer, Me, Eryn, Jenn, Jennifer, Jordan, and those who didn't get laid off have quit, like JD and Stephanie, the old CS/Clickclub manager. I love customer service, and teaching about the internet, but when the sales team was belligerently lying to our customers,over booking the coaches, and then expecting my service team to continue the illusion of smoke and mirrors and lead people to believe they would be successful with Clickincome products was the last straw for a lot of people.
The website Clickincome charged $5k for, you can get for free, or pretty close to it. The merchant account Aria financial sells for 2k, you can get for 100 dollars at charge.com, or you can use Google checkout or Paypal even cheaper. When I recommended to development to include a Paypal option in our shopping cart, I was told that would "decrease the sales of our Merchant Accounts" The mentoring info that they charge thousands for, you can find at ezinearticles.com or by smart use of google or browsing forums and blogs. Sickens me to my stomach that even after they get fined and ruin so many peoples life they are doing it again over seas. As if the rest of the world needed any help in developing their dislike for American business.
There were many times refund requests would sit on managements desk and they would pick and choose which ones to refund or not because if they put too many through it would cause problems with bank accounts since they already paid out commission on the sales, they also had so many charge backs they almost lost the ability to have a merchant account. We were featured on the local Fox Utah news for shady business practices and the "free website affiliate program" in the 3 years I worked there never heard one click rep call a lead generated by that for a potential upgrade/commision, and people have almost lost their eBay accounts by following the advice of Mike Symes. People who did not sign up for a big package, or only bought the "$99.00 package" had their info sent to the out-bound aggressive sales team to convince them to max credit cards if necessary to upgrade the package, purchase mentoring, buy Mike Symes ebay kit, etc.
They put up a huge ad that says "ebay, ebay, ebay, and get a free camera!" to target people who don't know much about the internet, and once they are baited by the eBay promises they quickly switch and make you believe eBay will not work without spending thousands to Click. I don't know how many phone calls I took from people who never even got the "free digital camera". The 2 double A batteries that came with that camera were the most valuable thing in the package, and anything you need to do with eBay you can do on Ebay.com, IMO the Clickincome eBay method actually made listing items more complicated than using the interface Ebay has spent millions developing, and out of the thousands of Clickincome websites out there, Clickclub would be lucky to get more than 5 orders a month total, and half of those never showed up on time, ruining peoples eBay reputation.
Would highly recommend doing some research and finding alternate solutions for learning about ebay, building a website, or buying a merchant account.
-51/50

