Verio and Monster Commerce

I am just starting to look at an ecommerce solution for my current sporting goods business that I run out of my house.

Monster Commerce is the same company that hosts my current website and I have been pleased with the service.

But I have read that it is a little difficult to use and on this site someone commented that if the business grows we would probably jump ship. I was curious why? What is the issue with them that it can't handle a larger volume?

Next, I checked out Verio and it looked good, but while doing some research it was very inconsistent. In 2005 and 2006 there were lots of BAD ratings mostly for downtime. But in 2007 they got an award for the 2nd best ecommerce software.

Does anyone have any feedback on either of these solutions.

My partner nor I are programmers, but I am a business analyst for a mortgage software firm.

You might also check out Yahoo for an e-commerce solution. We have a few merchants using them. I have had to call them (Yahoo) a few times for some merchants because they were not based in the US and when talking to yahoo's customer service rep, they were very helpful.

Usually most of the turn-key sites that have everything in one package are great for starters, but for people who understand code and might need a lot of updates - they seem to have problems from time to time. There are limits at what you can do on a hosted solution unfortunately. It's a program that is built to please everyone and meet everyone's expectations, but of course, that cannot be done.

Try going to http://forums.volusion.com/. We switched to Volusion last year and have been very happy with it. I know there are a lot of people on this forum that have used Monster at one time. They would be able to give you a good feel for what you may run into, if you go that direction.