Top White Papers and Webcasts

  • If you’re managing delivery operations, you can’t escape the growing list of on-demand needs from consumers. Every day you deal with new challenges, whether it’s managing an influx of calls from your Customer Service Representatives (CSRs) or your drivers need to be rerouted for last-minute requests. How can you achieve both? By leveraging the power of smart routing technology and GPS tracking. Read this solution guide to discover how you can allocate more time to customers, focus on …

  • IT leaders have never had so much choice in their infrastructure strategies, both on-premises and in a hybrid or off-premises world. With this choice comes the potential to positively impact budgets, staffing, operational effectiveness, and business outcomes.   This IDC study presents IDC's enterprise infrastructure top 10 predictions for 2018. Highlights include that by 2021, the following will be true:   NVMe will replace SCSI as the protocol of choice in enterprise-class arrays; …