Top White Papers and Webcasts

  • As a technology provider, incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, read this eBook to learn the six important steps to get the …

  • IT incident response is inherently people-oriented. The underlying problem may be technical in nature, but resolving it and keeping stakeholders informed involves human beings interacting and communicating with one another. To make this process work as well as possible, a new generation of IT alerting and incident management solutions have come on the market. These solutions include communicating, collaborating, and orchestrating responses to solve the IT issue and mitigate its impact. This white paper …