Top White Papers and Webcasts

  • How do you make your brick-and-mortar stores as smart as your website – so when customers walk in the door, you recognize them and cater to their individual tastes? What’s the key to making in-store shopping as frictionless for your customer as online shopping?   Read this research summary from the International Institute for Analytics to get started. You’ll learn how to use analytics to gain advanced insight from the Internet of Things: tracking chips, in-store infrared traffic …

  • The IT infrastructure library (ITIL), the most widely accepted standardized approach to IT service management, helps organizations use IT to realize business transformation and growth. Today, across-the-board ITIL adoption is increasing the demand for capacity management. Capacity management software-as-a-service (SaaS) solutions enable organizations to plan, manage, and optimize IT infrastructure resource utilization so that application performance is high and infrastructure cost is low. Check out this vendor …