Top White Papers and Webcasts

  • Wednesday, October 3, 2018 - North America and Latin America  Thursday, October 4, 2018 - Europe, Middle East, Africa & Asia-Pacific The future is anything but certain, but you can always count on change. Customer attitudes shift. New competitors disrupt the market. New technologies catch on and become mandatory overnight. The need to be operationally agile is greater than ever, and Genesys can provide customers the option to migrate to whichever platform best suits them at the pace …

  • As a technology provider, you have a team to support, business to manage, and distributor relationships to maintain, all while providing your customers with the best possible service—and remaining profitable. This also means budgeting and planning for the future. These can all be tough tasks to manage. Growth can be unpredictable and you may be searching for a more profitable and stable way to increase your company's bottom line. Incorporating managed services can help you not only stand out from other …