Top White Papers and Webcasts

  • In order to get the most out of a CRM initiative, organizations need to devise a well thought-out strategy that is based on their core business needs and objectives. Whether implementing CRM for the first time or switching from an old one, organizations need to define how this technology will help them gain a competitive advantage by successfully managing key business operations like marketing, sales, and service. Read this buyer's guide for insight to help you make a well-informed decision on which CRM system …

  • In today's technology-driven world, it is hard to believe there are organizations that still have little or no detailed awareness of the IT assets they own, their exact locations, or how efficiently they are being used. Instead of being a financial burden, their assets could work smarter and actually be part of a targeted effort to reduce costs and overspend – rather than be a resource that is a constant drain on budgets. Read this eBook to learn how IT asset management (ITAM) solutions can help …