Top White Papers and Webcasts

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

  • Automating repetitive, rote tasks is a key component of doing more with less for any IT Operations group. And automating as many tasks as possible is the only way to keep up performance demands while meeting security requirements. You can save yourself an incredible amount of time and effort by automating the five most-impactful, time-consuming tasks for privileged account management (PAM). This eBook demonstrates how you can not only reduce the amount of work typically associated with PAM, but also …