This e-book features five case studies that illustrate how VMware has partnered with a variety of government entities to:
• Modernize IT infrastructure to boost agency performance and efficiency.
• Leverage multiple clouds to improve resource allocation and operational models.
• Mobilize personnel to improve citizen service delivery and mission outcomes.
• Strengthen cybersecurity from data center to endpoint device.
The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.
Read the latest report by Everest Group to learn more …