Top White Papers and Webcasts

  • Wednesday, October 3, 2018 - North America and Latin America  Thursday, October 4, 2018 - Europe, Middle East, Africa & Asia-Pacific The future is anything but certain, but you can always count on change. Customer attitudes shift. New competitors disrupt the market. New technologies catch on and become mandatory overnight. The need to be operationally agile is greater than ever, and Genesys can provide customers the option to migrate to whichever platform best suits them at the pace …

  • In today’s complex organizations, IT departments are already overburdened and experiencing expertise gaps, shrinking budgets and only so many hours to get IT done. Migrating to O365 is a top priority for many organizations, but it can also be costlier, more complicated and more time-consuming than expected — especially when internal IT resources are already stretched thin.   This infographic takes a closer look at how much your O365 migration will really cost you and challenges you …