Top White Papers and Webcasts

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

  • Global data deduplication provides important benefits over traditional deduplication processes because it removes redundant data through entire enterprises, not just single devices. Global deduplication increases the data deduplication ratio — the size of the original data measured against the size of the data store after redundancies are removed. This helps reduce the amount of storage required at a time when businesses face exponential storage growth. This eBook explores the chief benefits of global …