Top White Papers and Webcasts

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

  • The rise of cloud, big data, and mobile computing has transformed IT and application architectures over the past decade. Recognizing the need to accelerate the pace of innovation, CEOs are placing digital transformation at the center of their corporate strategies. Fast innovation requires a strong IT foundation, and at the heart of this foundation is an agile data center. This white paper dives into:   • The critical elements of an agile data center • How to compose an agile data center …