Top White Papers and Webcasts

  • While ransomware has received the most headlines, other cyberthreats have grown in their severity as well. If you're an IT service provider, dealing with the sheer variety of attacks today requires that you take a broad, layered approach to security for your clients. But where do you begin? This white paper presents a model for providing comprehensive layered security to managed services clients. By working within this framework, you can systematically approach each client's network (or even your own) and know …

  • To consistently hit sales targets and ensure productivity, sales executives need tools to help them effectively engage customers and close deals. Sales management can reduce the administrative burden by providing accurate forecasting tools and easily accessible, complete customer data. Customer relationship management (CRM) boosts both productivity and effectiveness, yet 22% of professionals don't know what CRM is used for—and 40% still store customer data in a spreadsheet or email. Here are five ways …