Did you know that by 2020, 50% of analytic queries will be generated using search, natural-language processing or voice, or will be automatically generated?
Read the Gartner report Technology Insight for Modern Analytics and Business Intelligence Platforms and find out how to meet the time-to-insight demands of today's competitive business environment. Learn how to:
Determine when to use existing, traditional BI technologies versus modern analytics and BI
Broaden data access beyond relational systems
Every company claims it places a premium on customer service. Unfortunately, the facts often speak otherwise. Download this IT Focus eBook to better understand how your organization can improve its customer contact strategy in today's omnichannel, hyper-competitive business environment and create loyal customers that add to your bottom line.