Top White Papers and Webcasts

  • Wednesday, August 23, 2017 - North America and Latin America Thursday, August 24, 2017 - Europe and Asia-Pacific Moving your contact center to the cloud has many benefits as your vendor takes on technical system management, but success still lives within your organization. Your team's mix of skills and roles will change, but it doesn't have to be painful with the right preparation. Join us to hear from a panel of businesses who have successfully made the transition to the cloud. In this webinar you will …

  • Live Date: August 30, 2017 @ 1:00 p.m. ET / 10:00 a.m. PT In an age of constantly rising customer expectations, customer experience has become the new competitive advantage. The problem is, traditional relational databases like Oracle weren't built to meet the quickly changing requirements of modern web, mobile, and IoT apps. That's why leading companies are switching to solutions like the Engagement Database, based on the most powerful NoSQL engine, to deliver the consistently brilliant, personalized, and …