Top White Papers and Webcasts

  • It's no secret that social, mobile and collaborative technologies have changed the way people interact. More than ever, individuals expect their business applications to resemble the user experience of their personal applications. A modern approach to IT service management (ITSM) can help both sides of the service desk work smarter, faster, and more easily. Gain expert insight to meet the needs and expectations of the modern workforce. Download the white paper today. Learn the four key elements for today's …

  • Live Event Date: March 29, 2017 @ 1:00 p.m. ET / 10:00 a.m. PT You may not recognize digital disruption in the workplace for what it is -- or what's causing it. Make no mistake, it's well underway and managers often struggle to come to grips with the root causes and impact on their organizations. This disruption is part of the Digital Transformation and it results from rapid innovation, increasing user expectations -- and an organization's inability to adapt quickly to change. We will focus on the digital …