Top White Papers and Webcasts

  • With today's data deluge, more and more organizations are realizing that they must extend high-quality analytics to broader audiences and in more contexts. Embedded analytics is a specialized application of the intersection of data analytics and business intelligence. As companies require deeper insights into data, integration of data from disparate sources, and greater access to analytics as part of a product offering, they need to embed the right analytics platform within their websites and business …

  • Every company claims it places a premium on customer service. Unfortunately, the facts often speak otherwise. Download this IT Focus eBook to better understand how your organization can improve its customer contact strategy in today's omnichannel, hyper-competitive business environment and create loyal customers that add to your bottom line.