McAfee problems
On my machine, the automated McAfee AV update quit about 18 months ago and McAfee had no solution except to do it manually. Since I bought it at least partially for the automatic update ability, I felt that I no longer had what I had paid for.
Tech support said there was no solution. When I then requested a replacement limited to the length of time remianing on my purchase (about 7 months), that request was ignored. I also reminded them that I now had a crippled product and that it waas up to them to fix it. They ignored this. So I have never recommended McAfee again.
Additonally, I had a similar thing happen with a client's computer about two months ago except he couldn't update at all. They had no solution with 5 weeks left on the subscription. Since then, I have taken all McAfee-renewing clients (even those who had not had problems yet) off MAfee and put them onto Norton since that has always worked for me and my clients.
I recommend Norton for clients because I can get OEM copies of SystemWorks Pro inexpensively and sell them to the clients for about the price of the AV portion alone. Additionally I use teh Ghost portion and the Utilities portion, so they just plain get a better deal.
I have personally used Panda and have also recommended it to clients but it is generally more expensive. In a commodity-price world, it is a tougher sell. My server uses Panda and my major client computer that I uses daily uses Norton.
Does that answer your questions?
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"Doc" Don Sturgiss, the Computer Doctor
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