Online CRM recommendations?

[TipPro]

I have used NetSuite Small Business Solutions. NetSuite's system is best suited for websites that make more than $2 million/year.

Oh yeah... maybe NetSuite is a good solution if you are making over 2 million by selling one or two extremely high priced items. NetSuite is a terrible solution if you have lots of sales.

[Inna_Red]

Zoho is a really good product. In my view it is not worth than Salesforce in any respect (maybe iPhone integration could be a bit better, but as for me I don’t really care). Among its main advantages I would single out that it can be used free by three people, highly intuitive, possesses a heap of features (including integration with Outlook), moreover it comes with a lifetime free support services. The only thing I have doubts about is security. Free product is still free. Though the developers assure that Zoho fills the bill.

[dupontone]

Anyone have any recommendations for a good online CRM tool? E.g. LongJump.com, SageCRM.com, SugarCRM.com? Anyone have experience with any of these? I need some Sales Force Automation and Campaign Management and probably add more funcationality as the business requires.

Thanks!

I have used various CRM software over the years, and there is a company that you can try for free for a year and intergrate if with your staff that is very low cost. Email me at jdupontandcompany.com and I will share it with you as I don't want to flood the company with free request. I guarantee that you will be very pleased. JP

[Mark Donkin]

Try salespush.com, it is free / low cost with a great user interface - (url removed)

[DimeSoftJohn]

Perhaps I'm a bit biased because we're the number one Interprise reseller in North America, but I find that having a CRM tool that is truly integrated with the rest of the application is a huge benefit of Interprise Suite. Not to mention, Interprise Suite is incredibly easy to create UDFs (user defined fields), smart client allows you work from anywhere with an internet connection, and the plug-in architecture allows for customizations that don't mess up the upgrade path.

John Grande
DimeSoft Business Solutions
http://www.dimesoftinc.com/

[marc77]

@DimeSoftJohn:

Perhaps I'm a bit biased

Just a little bit I guess ;-)

But spoken generally I agree that an integrated CRM tool is a good choice for companies extensively using e-commerce. So shop<->CRM<->billing solution can play smoothly together.

[BW USMC]

At Information Strategies (“Infostrat”), our dedicated CRM Practice has skilled technical personnel who have experience building a wide range of mission critical applications on the Dynamics CRM platform. Our people are experts in .NET and Microsoft SQL Server and are highly experienced in customizing Microsoft Dynamics CRM 4.0 to provide high quality custom solutions in a fraction of the time required for most traditional custom application development projects.

Infostrat’s Dynamics CRM Practice provides full lifecycle services from requirements analysis to customizations and development to installation and deployment. We also provide training classes and administration of successful deployments.

Infostrat has provided Microsoft CRM customized solutions in these geographies:

Washington, DC
Houston, TX
Arlington, VA
Kensington, MD
Los Angeles, CA
Fontana, CA
Macon, GA
Reston, VA

[signboard]

Use NetSuite, it's really good

[vsl.online]

You can use FreeCRM because it's really an easy to access repository, and you can really see a lot of good reviews about it.

Others use something called Zimbra an Open Source email/calendar application which is a great alternative to Microsoft Exchange. However it does cost money for a commercial licence but could definitely work out cheaper than a Microsoft Exchange solution depending on your business. You might wanna try this one.

[DimeSoftJohn]

Yes, NetSuite is a very good integrated CRM application. Especially if you're very comfortable working within a web browser.

John Grande
DimeSoft Business Solutions
http://www.dimesoftinc.com/

[drek]

i have implemented sugar crm community edition, its free and gets the job done for a small sales office (10 sales guys and 2 customer service reps)

for a larger group, i dont know i havent used their pro or enterprise versions.

[great]

hi
Check this site for the good CRM

http://www.contacttracking.com/

[juanharris1]

Control panel custom-make is not everybody that bad considering no other CRM system is as brawny as NetSuite with features to handle entirely your accounting, fulfillment, as well as ERP functions as well.

[davianhussey]

If you you don't have an Exchange Server as well as don't deficiency the infrastructure costs and linked brain damage of doing yourself, await at the hosted version.

[robinpatrick2]

There are plenty of work-arounds for the page customization but it all depends on your coding skills as well as how 'unique' you want your site to look. It is a simple all-in-one CRM. Still, it is a little slower and many people complain about the lack of customization options.