Any Americommerce or Volusion users to give feedback?

[mamabear]

Hi,
I am assuming you were using merchant moms. I have a website designer encouraging me to use them. Can you tell me what you didn't like about the program and what you mean by your business has outgrown it.
Thanks

[vanishdesign]

I have built sites with Americommerce and Volusion and I would say that you get what you pay for.

If I had to choose one over the other, I'd say Americommerce, because Volusion is, excuse me, absolute garbage on the front end, and the back end hardly makes any sense.

Volusion's front end is barely customizable at all. If you like their templates, then you'll be pleased. If not, too bad. They use font tags and embedded images, and if you don't want some of those buttons or features to show up, you have to replace them with a blank image. We had a lot of trouble just getting the product images to upload and then show up. If you upload them in the wrong order, too bad.

Volusion's support is terrible. The folks they hire either don't know much about the software, or don't want to tell you. Our accountant had a very hard time trying to configure the credit card processing feature.

My biggest problem with Americommerce as a designer was that it was table-based, and not completely customizable. Apart from that, they were OK. Their support team was much better than Volusion. They were able to make changes to our site and discuss new features. They were pretty quick to respond to trouble-ticket issues. Most of my problems with Volusion stemmed from the fact that I had used Americommerce before.

The biggest limitation was that Americommerce used tables, which are bad for SEO and accessibility. I can't count the number of SEO/accessibility problems with Volusion. Volusion's code base is very '90s, very HTML 3.0.

I'm looking into using Magento as a shopping cart for my customers right now. You host it on your own server, and it's free as far as I can tell.

[falfer]

I've had great results using the SearchFit shopping cart.

The template system is very versatile. I to avoid using tables whenever possibly and this system allows for tableless design, which is great! The SEO features are extremely customizable as well. They also are a smaller company so they have great customer support over the phones and forum.

The platform was recently a finalist for Best Ecommerce Solution in the Small Business Computing Awards.

I recommend taking a look it may suit your needs.

Buyer beware, Tim is advertising for SearchFit:

http://forums.smallbusinesscomputing...nduser&u=11256

[JEccles]

That link leads nowhere.

[falfer]

That link leads nowhere.

Sorry about that, looks like it was a cached search. Try this one:

http://forums.smallbusinesscomputing...nduser&u=11256