Remote Access

[Randy F.]

Has anyone noticed any trends in the remote access needs of small business? It seems to be becoming more of a productivity tool and not just an IT tool. What is working best for your needs and why?

[Scott G.]

Randy:

I have been using a terrific product for remote access to my office called GoToMyPC.

It was a breeze to set up and configure, and is a very secure product (perhaps even more so than PC Anywhere). It simply works as advertised, and it keeps the IT department happy, since it all works off the http port 80 - no fiddling with internal firewalls required. Besides that, it's cheaper than PCA also.

For details about the product (I believe they offer a 60-minute/30 day free trial), visit here:
http://www.gotomypc.com

Hope you find this helpful.

Scott G.

[01com]

I'm InTouch is more than half the price of GoToMyPC.

I am offering a 30-day trial of our Remote Access Service - I'm InTouch. Download I'm InTouch http://01ftp.01com.com/wrappers/iit_dd30.exe

Here is a brief summary of what I'm InTouch can do for you:

Access Your PC from Anywhere with I'm InTouch.
I'm InTouch gives you the ability to work from anywhere in the world as if you have never left your office. It's just like being there. Remain connected to your PC and your email, important information, and programs that you use in a typical day.

With I'm InTouch:
* Work On Your Office PC From Home
* Work on your Home PC from the Office
* Travel Anywhere and Stay Connected
* Never Be Without A File You Need
* Provide remote technical support to stranded employees or clients

Control and view your remote desktop as if you were sitting at it - run any program, read/send e-mails, view files, calendar and contact entries.

Drastically reduce your response time with I'm InTouch wireless notification of email to your cell phone or PDA. Your customers and coworkers will never have to be left for hours waiting for help.

Use a Blackberry?? - then talk to us about how we can help improve your efficiency on a Blackberry by allowing you to send and view a file stored on your office PC or network. Economical, Simple, and Secure with I'm InTouch

I would like to personally thank you for your interest in our Remote Access Software - I'm InTouch. Please download the 30-day trial of our award winning I'm InTouch remote access service, by clicking on this link below: NO CREDIT CARD REQUIRED

http://01ftp.01com.com/wrappers/iit_dd30.exe

Click on "Open" for a user friendly 5-minute install. Accomplish more, faster and do business worry-free.

Best Regards,

Dale D'Sa
01 Communique
1450 Meyerside Drive, Suite 500
Mississauga, ON, Canada L5T 2N5

Tel: 905-795-2888 X 355
Toll-Free: 1-800-668-2185 X 355
dale.dsa@01com.com
TSX Symbol: ONE
www.imintouch.net/dale/offer.asp


Download a 30 day trial of latest version of I'M INTOUCH - Remote Access Software - NO CREDIT CARD REQUIRED
http://01ftp.01com.com/wrappers/iit_dd30.exe

[InfoSourcing]

I use this incredible remote tool called "LogmeIn" it is web based, no need to install any specific software on client's machine. (http://www.LogmeIn.com)

Just install LogmeIn on your server and Invite Guest, the guest computer can access via browser using ActiveX, Java applet or Html and you are connected remotely without any delay and offers all other features such as file manager etc, priced around 12$ per mth u can get it for 8$ too with promo code offers ...

Try the eval you might like it, this is best suited for small business ...

[Dynamo321]

I used to prefer Darwin's Evolution. Now I am investigating Interprise Suite. The management of the company seems quite strong.

www.interprisesuite.com

[01com]

We now have remote printing

Check out version 5.0

Best Regards,

Dale D'Sa
01 Communique

Toll-Free: 1-800-668-2185 X 355
dale.dsa@01com.com
www.imintouch.net/dale/offer.asp

Download a 30 day trial of latest version of I'M INTOUCH - Remote Access Software - NO CREDIT CARD REQUIRED
http://01ftp.01com.com/wrappers/iit_dd30.exe

[olivia]

Excellent remote access program with freebies too...
http://www.remotepc.com

[olivia]

check this one too...
http://www.remotepc.com/remote_data.htm

[upswing]

Another one for remote access software is Mirador Instant Messenger. It is essentially a secure collaboration software with remote access capability. 30 days evaluation can be found at www.e-securion.com

[sevenoaks]

There's a web based solution that bores any firewall, router etc, it's Copilot from Fog Creek Software

https://www.copilot.com/

[sevenoaks]

Coming to the Randy's original question, I noticed that small businesses are lukewarm on the topic, but medium sized businesses request more and more remote activity.
Probably the most common solutions rely on the combination VPN+terminal service because not all the small/medium firms have pure web applications on line. SaaS probably will disrupt this picture in the near future.

Sevenoaks
http://nuke.poldina.net

[twarrington]

I use this incredible remote tool called "LogmeIn" it is web based, no need to install any specific software on client's machine. (http://www.LogmeIn.com)

Just install LogmeIn on your server and Invite Guest, the guest computer can access via browser using ActiveX, Java applet or Html and you are connected remotely without any delay and offers all other features such as file manager etc, priced around 12$ per mth u can get it for 8$ too with promo code offers ...

Try the eval you might like it, this is best suited for small business ...

I'm definitely going to agree on this count; I run a small tech support firm and logmein Rescue has become absolutely integral to the way my business is run. On top of that I use Pro at home and in the office to transfer files or just poke around my computer in case I need to. The web-based interface is what sells it for most of our customers. Highly reccomended!

[clvirtualpc]

I have modified vnc to access the computers of my clients, the interesting is here, into the lan there are 10 operators with the viewer active now the client only need to enter a code from the 0 to 9 in order to receive support of the corresponding operator.
The client does not have to make modification the installer does everything, only it´s necessary to open ports in the network where they are the operators.
All the operators can be acceding computers simultaneously.

the Link of the program is in Spanish but could be translated.
www.clvirtualpc.com/acce...remoteaccess.htm (http://www.clvirtualpc.com/acce...remoteaccess.htm)

sorry for my english

[MIA_Biz]

The program I use is http://www.liferro.com. It's not anything like GoToMyPC it's information anywhere using one database.

My 2 cents!

[webjabber]

The new company http://www.gotoservers.com makes SSL VPN never easy before. It offers many kinds tool allows clientless access your computer, applications and resources. Free trial and cost is amazing low.

[mnsmallbiz]

We've started using ProjectStory's WebFiles (www.pswebfiles.com/splash/ ) and found it works best for our remote access needs. Maybe it's just the nature of our business, but we have to access and send files to a number of remote locations in the course of business. With WebFiles, we can control who has access to which files, and we can make notes regarding project status next to each file. It's a great product for us.

[netkepala]

If your pc is directly connected to the net, you can use a dynamic ip tools and thin client software such as thinserver xp

www.no-ip.com
www.aikotech.com/thinserver.htm

[rrc124]

We use SameTime (http://www-306.ibm.com/software/lotus/sametime/) BUT I don't recommend it unless you're already a Lotus house (not many of these left ...)

[Dimonych]

The best remote access software (http://www.pc-file-transfer.com) for me is PC File Transfer. First of all, it's easy to use, to navigate and manage files and folders on remote computer as well as to run programs. You can safely transfer files from one computer to another (or from several on a network), synchronize files. A nice feature is account connection that works behind routers and firewalls, so you don't have to worry that your transfer could be interrupted and blocked.

[BeBop]

Its strength is in flexibility actually.
If you have accessibility to it you should probably take it up.

Has anyone noticed any trends in the remote access needs of small business? It seems to be becoming more of a productivity tool and not just an IT tool. What is working best for your needs and why?

[Gromit]

Offering employees the option of telework, when appropriate, is a growing trend in small business. Obviously remote access is one part of that. If you're thinking about creating a work-at-home policy for your business, you might find this article by Gerry Blackwell useful.

Is Telework a Fit for Your Business?

http://www.smallbusinesscomputing.com/news/article.php/3825036

Happy reading...

:)

[SilviaElisabeth]

I've used it for years to support customers and NEVER had a security issue. Bare in mind that you can close the client whenever you want and ONLY launch it when they require access. It also requires passwords to use. You can also use it to your advantage. Ask them to add you as a "secondary" user so that you can access the PC from your own home whenever you need.

[chuckpen]

i am surprised no one is discussing remote web workplace which is built into Microsoft Small Business Server. it is a great way to remote in and it is included in SBS. or are we talking about businesses too small for a central server?

[Isioma Anizor]

I am a freelancer and had quite often worked through Remote Access systems using LogMeIn. I use to work on my clients PC which was in London, UK and I was working on it from where I live Fort Lauderdale, FL. It was a great experience.

[The Old Sarge]

If you live in Ft. Lauderdale, Florida, why is your IP in India? Just curious ...

[great]

hi

the team viewer is also a good tool for accessing the computer remotely.

[Bill Estes]

I am hearing a lot about Remote Access systems nowadays. I have used Remote Assistance tool integrated with Windows XP. Is it also a Remote Access system?

[roban]

hi

the team viewer is also a good tool for accessing the computer remotely.

I've used TeamViewer for quite awhile and I have to say it's never let me down. You send an email to your client that has a link for a small activex control they download to their machine and off you go. Remote desktop control. And...it's free.

[Collabora]

I would recommend setting up VPN at the office and using RDP to access desktop. Along with desktop access you will also have access to other network resources just as if workstation at home is at the office. Moreover, you can still work if for some reason office pc is shutdown.

The Small Business Server solution mentioned above is also a good way to go.

[Magneto]

LogMeIn Pro. Stellar company. I have about 10 computers on the Free version and a couple on the Pro version and it is every penny worth it.

I do remote printing, file manager and transfer, remote control, etc. I had tried the one built into XP and it was not so reliable.